Resume
Here you will find a comprehensive overview of my professional and academic background. I am eager to share my qualifications with you and am open to discussing opportunities that may fit my current experience, or launch me into an entirely new direction!
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Responsible for full scope of talent acquisition; sourcing, screening, testing, interviewing, extending offers, and conduct reference and background checks.
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Secure contracts with vendors, and negotiate fair prices for services.
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Coordinate onboarding, conduct orientation and prepare necessary paperwork.
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Respond to inquiries regarding company policies, benefits, and procedures.
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Organize training for employees to enhance their skills and knowledge.
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Create detailed job descriptions that accurately reflected position requirements.
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Develop employee engagement initiatives to foster a positive work culture.
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Maintain confidentiality of sensitive information and ensured legal compliance.
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Benefit administration; including enrollment processes or changes in coverage.
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Provide administrative support by managing calendars, and schedules.
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Conduct employee surveys to gather feedback on job satisfaction or engagement levels.
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Prepare offer letters for selected candidates outlining compensation packages, start dates, and other relevant details.
 
Talent Acquisition Specialist / Interim Office Manager
Express Employment Professionals
San Antonio, TX
Oct 2020 - Mar 2022
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Attract suitable candidates through databases, online employment forums, social media, etc.
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Assess applicants' knowledge, skills, and experience to best suit open positions.
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Keep up-to-date on current employment legislation and regulations.
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Conduct 100 outbound sales calls weekly.
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Manage the end-to-end recruitment process including job postings, resume screening, interview coordination, reference checks, and offer negotiations.
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Collaborate with hiring managers to learn staffing needs and create detailed job descriptions.
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Applicant tracking system (ATS) to streamline the recruitment process and improve efficiency.
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Attend career fairs and networking events to attract potential candidates.
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Maintain accurate records of all recruitment activities in compliance with legal requirements and company policies.
 
Food & Beverage Operations Manager
St. Anthony Luxury Collection Hotel
San Antonio, TX
Mar 2019 - Mar 2020
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Manage the four outlet operations in a fast paced a la carte environment.
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Develop policies, service standards and training for all food and beverage employees.
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Ongoing training of Marriott’s strict service standards; prepared staff for yearly, high stakes service audit to maintain the Hotel’s Luxury status.
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Communicate job expectations and enforce disciplinary actions.
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Advocate for my subordinates to ensure their needs are being met.
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Participate in daily staff meeting with the head of each department to evaluate and discuss arrivals, special events, daily operations, VIP’s, training directives, and staff performance.
 
Real Estate Operations Manager
Keller Williams Realty - Bryon Crosby Team
(Hybrid) Eugene, OR
May 2017 - Feb 2019
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Create and update business operation manual and all job descriptions/employment contracts for any future hires.
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Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.
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Oversee all aspects of sellers’ transactions from initial contact to executed purchase agreement.
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Manage and update agent websites, blogs, and online listings.
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Create and distribute all listing and open house flyers, graphics, signage, and all other marketing materials.
 
Dining Room Manager
Lane Community College - Renaissance Room
Eugene, OR
Sept 2015 - Sept 2017
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Experience with restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
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Communicate job expectations and enforce policies and procedures.
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Publicize the restaurant by designing, placing advertisements, and encouraging new guest experiences.
 
Experience
Recruiter & Human Resources Specialist
Catholic Life Insurance
(Hybrid) San Antonio, TX
Dec 2022 - Current
Education
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A.A. Hospitality Resources & Tourism Management
Meeting & Special Event Management Certification
Lane Community College
Accreditation Commission for Programs in Hospitality Administration (ACPHA)
Courses:
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Financial Accounting
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Sales and Marketing
 
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Law and Ethics
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Leadership
 
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Business and Professional Communications
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Human Resources and Supervision
 
Certifications & Licenses
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Workflow Specialist
 
Asana
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Professional Staffing
 
Express University Certification Program
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FLMI Level 1: Insurance Fundamentals
 
Life Office Management Association (LOMA)
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Inside & Outside Sales
 
Express University Certification Program
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Business Management
 
Express University Certification Program
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THLA's Short Course
 
Texas Hotel & Lodging Association
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Front Office Coordinator
 
Express University Certification Program
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Real Estate License
 
Oregon Real Estate Agency (OREA)
Professional Skills
Currently improving bilingual skills in Spanish: Reading, Writing, and Verbal Communication.
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Project Management
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Emotional Intelligence
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Fiscal Responsibility
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Social Perceptiveness
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Critical Thinking
 
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Scheduling
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Networking
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Communications
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Sales & Marketing
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Vendor Relations
 
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Leadership
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Impact & Influence
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Recruiting & Training
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Event Planning & Management
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Confidentiality & Professionalism
 
Software & Programs

Word
Excel
PowerPoint
Outlook
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Publisher

Teams

Gmail
Calendar
Docs
Sheets
Drive
Slides

Forms


TikTok

Youtube

Acrobat
Chrome
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Edge

Safari

FireFox

Windows
Apple